What do I need to do to cancel my assessment?

To cancel an assessment, you will need to login to your application and submit the cancellation. 

Candidates who cancel at least ten (10) calendar days before the scheduled assessment date (or the start date of the remote assessment window) will be eligible for a refund of the assessment fee, less an administrative charge of $87.20 (inclusive of GST). Any bank charges incurred during the refund process will be borne by the candidate.

A candidate who does not reschedule or cancel the scheduled assessment will be considered as “no show” and will forfeit the full Assessment Fee. 

A candidate who has completed the Experience Assessment component is considered to have started the assessment process. No refunds will be issued after this point, as administrative and evaluation work has commenced. Refund requests must be made prior to completing the Experience Assessment. 

If the candidate used SkillsFuture Credit to pay for the assessment, an administrative fee of $87.20 will be charged to the candidate to cover logistics and administrative costs incurred in processing the application.